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Ford EXPLORER REPAIR
YOUR LOCAL Ford EXPLORER REPAIR SHOP / TECHNICIANS / SPECIALISTS
Serving the South Bay Area Including Campbell, San Jose, Los Gatos, Saratoga & beyond
Ask around the South Bay and you'll find the Explorer doing a bit of everything: school runs, road trips, hauling a trailer on the weekend. It's a lot of truck for the money, and Ford has built it across enough engines and layouts that what goes wrong depends heavily on which one you've got. An EcoBoost has different habits than the V6. So instead of guessing, we start by figuring out what's actually in front of us. At Driven Auto Care of Campbell, CA, that's step one on any Explorer that rolls in.
— Let’s get started —
Engine
COMMON PROBLEMS: Coolant Intrusion (EcoBoost), Carbon Buildup, Timing Chain and Cover Leaks, Oil Leaks, Spark Plug and Coil Wear
The EcoBoost engines are the ones to know here. Some are prone to coolant intrusion, where coolant works its way into a cylinder and burns off with no puddle to show for it, so the level just keeps dropping. Direct injection also cakes carbon onto the intake valves over the miles, which dulls the throttle. The timing chain area and the front cover can seep oil as the seals age, and worn plugs and coils bring on misfires. Different engines, different weak spots, which is why the first job is knowing yours.
Cooling System
COMMON PROBLEMS: Water Pump Failure, Coolant Loss, Overheating, Thermostat Failure, Hose and Radiator Leaks
The water pump is the headline on a lot of Explorers, and on the ones where it's driven internally by the timing chain, a failure turns into a deep, expensive job. That's the reason catching an early seep matters so much here. Beyond the pump, hoses crack, the radiator can split at a seam, and a stuck thermostat sends the temperature the wrong way. Summer traffic and towing are when a marginal system tips over. Run one hot and you're risking a warped head, so a small coolant problem is not one to sit on.
Transmission
COMMON PROBLEMS: Rough or Delayed Shifts, Shudder, Slipping, Overheating While Towing, Transmission Codes
The Explorer's automatic can get rough as it ages and the fluid wears, and that's where a lot of complaints land. A shift that jerks instead of glides. A hesitation between dropping it in gear and the truck moving. A shudder at a steady cruise. Towing and stop-and-go heat the fluid and speed all of it up. The cheap thing to rule out first is fluid level and condition, since a service sometimes settles it. If a solenoid or something deeper inside is behind it, the codes usually point the way.
Electrical System
COMMON PROBLEMS: Battery Drain, SYNC Screen Glitches, Sensor Faults, Warning Lights, Starting Problems
There's a lot going on electrically in a modern Explorer, and any of it can act up. A flat battery in the driveway usually means something stayed on and drained it overnight. The SYNC touchscreen has its moments, freezing or rebooting on its own. A sensor can throw a fault and light the dash or drop the truck into a limp mode with no obvious cause. Some of it is a tired battery or a corroded ground. Some of it is a module or wiring problem that takes real testing to pin down.
"Arun and the group at Campbell have been great! Being used to detailed and personable service for over 20 years from Walt's Automotive I was apprehensive about change. While servicing our cars, Auto Driven has shown great care and have been so helpful, personable and thorough."
Donna
Customer
"Everything was great! They fixed my car in a timely manner with updates and clear communication, and even offered me a loaner car free of cost for the time my car was being worked on. They were extremely kind and personable, and had great service. Definitely recommend!!"
Kevin F.
Customer
"Knowledgable expedient understanding and consultative. Eric and Bin knew immediately what the issue was with the 2016 528i and repairs were completed the next morning. Very fair with the cost and provided a lot of recommendations regarding the car as they were very experienced BMW professionals"
Customer
AREAS WE SERVE
DRIVEN
AUTO Care
Serving the South Bay Area
Including: Campbell, San Jose, Los Gatos, Saratoga & beyond
Driven Auto Care proudly supports drivers throughout the South Bay with reliable repairs and straightforward service. Whether you’re commuting, running the family schedule, or keeping a work vehicle dependable, our goal is simple: fix it right, explain it clearly, and help you stay road-ready without the dealership hassle.
to Excellence
